A predictive dialer is a wholly automated outbound dialling solution. It auto-dials and transfers every connected call to the agent.
The inbound dialer service of Galaxy+ helps businesses in fixing customers’ issues and queries in the quickest, most personalized, and most efficient manner.
Outbound dialers automate the procedure in which an agent calls a customer, improving contact/call center efficiency.
An advanced telephony solution lets users connect with company agents via phone while browsing the website. Avyukta Dialer presents Click-to-Call Dialer for a seamless user experience.
Dial unlimited numbers, leave a pre-recorded message, or connect with the live agent with an automated dialer. Automatically dials a massive number of leads and keeps the agent's time.
IP PBX is a telecommunication gadget that provides agent connectivity to desk phones within a building. It manages the outgoing and incoming phone calls across its telephone network using an internet connection.
VoIP is a dialer software that uses VoIP to start outbound voice calls. Rather than using traditional phone service, VoIP dialers use the Internet connection and a VoIP services provider eliminating the need for a phone line or exact a cell phone.
When using the Avyukta Intellicall Cloud Contact Center, telephony management is embedded into your CRM to create a more robust and productive sales, marketing, customer service, support, and ticket management system.
A cloud-based outbound dialer automates your outbound calling process by hosting dialling methods on the cloud. It stops the need to set up an in-house dialer while holding agents’ time and improving your call connect rate.